閱讀測驗: Situation: Joan Brown wrote this email to her supervisor, Mr. Green. From: [email protected] To: [email protected] Subject: Problem with new employee Dear Mr. Green, As you know, I am the sales manager for Amaco's cellphone department. I am writing this email in hopes that you could provide some assistance concerning a new salesperson, Mr. John Michaels. Mr. Michaels was hired this month by the Human Resources Department. He has demonstrated that he takes his position seriously. He arrives early at the office, and has contacted all customers assigned to him, as well as a number of other potential customers. He is also very familiar with our products. He can explain clearly all the functions of the cellphones we currently offer. He undoubtedly understands products that the Research and Development Department employees are still working on, and has even contributed beneficial ideas to them. Unfortunately, our customers are frustrated with his inability to understand their needs, and I am concerned about losing customers. Even though he has contacted potential new customers, he has not successfully made any new sales. Thank you for your attention to this matter. I would appreciate any suggestions that you might have. Best regards,Joan Brown Sales Manager
36. Which is closest in meaning to “potential customers”?
(A) Possible customers.
(B) Current customers.
(C) Former customers.
(D) Frustrated customers.