III. Cloze: Choose the answer that best fits the text.
     Hi, I am calling to file a   22   about my purchase of air conditioner from your store. I bought it about two weeks ago, but it hasn’t beenworking properly from the moment I   23   it. I have called multiple times, and finally your store manager has sent a   24    over twice tolook at it. However, the problem of making a high-pitched squealing noise hasn’t been   25   . At this point, I must insist that you either exchangeit or   26   my money.

22.
(A) complaint
(B) lawsuit
(C) appeal
(D) report

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